//pragmatic leaders

Work Style

Reading time
5 min
Section
Section A - Question Bank
5 min left0%
work style0%
5 min left
After promotion, instead of dictating project terms, you gather input from your team to formulate a collaborative strategy inspiring ownership and dedication. This will make sense if this is your authentic self — if you believe this is how you like to work.
Talvinder Singh, from a Pragmatic Leaders session on leadership styles

Leadership is not one-size-fits-all. Your work style and leadership approach must be authentic to who you are, or it will feel forced and fail to inspire your team. The trap is trying to copy a style that doesn't fit your personality or the context, which leads to micromanagement or disengagement.

When you move into a leadership role, the expectations shift. You are no longer just an individual contributor. People look to you for guidance, clarity, and motivation. But that does not mean you stop having a leader yourself. You still have peers and bosses whose styles and expectations you must understand and work with.

Leadership styles must align with your authentic self

There are many leadership styles — from directive, top-down decision-making to consensual, collaborative approaches. The key is understanding your own preferences and the situation you are in.

If you naturally like to involve your team and co-create strategy, lean into that. Gather input, ask questions, challenge ideas respectfully. This builds ownership and dedication.

If you prefer clear directives and fast decisions, that can work too — but be aware of the risks of micromanaging or stifling autonomy.

The actual job is to balance autonomy with accountability — give your team space to excel while maintaining high standards.

If you try to be someone you're not, your team will sense it. Authenticity builds trust faster than any management technique.

// scene:

Post-promotion team meeting

You (New Manager): “Before we finalize the project plan, I want to hear your thoughts on what success looks like here.”

Team Member: “I appreciate that. It helps me take ownership.”

You (New Manager): “Let's work together to set clear goals and checkpoints. I trust you to own your parts and will support where needed.”

This approach signals collaboration and trust — it sets the tone for a motivated team.

// tension:

The difference between micromanagement and empowering leadership

Ask the right questions to clarify your leadership approach

Leadership is a journey. You will have new expectations for driving team results and fostering growth.

Ask yourself and your manager:

  • Am I micromanaging? How can I encourage autonomy while ensuring high standards?

  • How do I balance giving feedback with maintaining relationships?

  • What style does my boss prefer? How can I align without losing my authenticity?

Your actual job is not just to deliver results — it is to grow your team and build trust.

Cultural differences shape how teams work and communicate

In India, teams often have layered communication styles and hierarchical expectations.

Understanding cultural tendencies helps you avoid misunderstandings and build effective collaboration.

Here are four key cultural dimensions to consider:

DimensionDescriptionIndian Context
DecidingConsensual (group agreement) vs Top-down (leader decides)Often top-down, but varies by company and region
TrustingTask-based (built through work) vs Relationship-based (built over time)Relationship-based trust is common; takes time to develop
DisagreeingConfrontational (open debate) vs Avoids confrontationAvoids confrontation preferred to maintain harmony
SchedulingLinear-time (sequential) vs Flexible-time (multi-tasking)Flexible-time common; interruptions accepted

Most Indian teams prefer indirect feedback wrapped in positive language, and value harmony over open confrontation. This can challenge leaders used to direct communication styles.

Understanding these tendencies helps you adapt your feedback and decision-making to build trust.

// thread: #team-culture — Creating a culture of constructive feedback within an Indian team
Anjali (Manager)I noticed the last sprint had some delays. Let's discuss what blocked progress.
Rahul (Engineer)There were some dependencies on design that weren't clear. Next time, can we have more upfront alignment?
Anjali (Manager)Thanks, Rahul. Let's set up a joint session early next sprint. Team, please share any concerns openly.
Vikram (QA)I appreciate the open space to share feedback.

Feedback is a critical lever — give it directly and compassionately

Indian teams often struggle with giving and receiving feedback due to cultural norms around hierarchy and face-saving.

What I tell PMs is: feedback is an act of care. It builds trust and helps people grow.

  • Give feedback directly, but wrap it with empathy.

  • Focus on behavior and impact, not personality.

  • Invite dialogue: "What do you think about this?"

  • Seek feedback from diverse sources — your team, peers, and even customers.

Avoid vague or sugar-coated feedback that leaves people confused about what to improve.

The trap of silent disagreement

Many Indian teams avoid confrontation to maintain group harmony.

But silence often hides disagreement that festers and undermines trust.

The honest truth is: constructive disagreement is healthy and necessary.

Encourage your team to voice dissent respectfully.

Model this by inviting alternative views in meetings.

Over time, this creates psychological safety and better decisions.

Managing upwards and laterally

Leadership is not just about your direct reports.

You have peers and bosses whose styles and expectations influence your effectiveness.

Ask your boss:

  • What leadership style do you prefer from me?

  • How do you like to receive updates and feedback?

  • What are your priorities for the team?

Aligning with your leadership chain while staying authentic is a key skill.

Field Exercise: Reflect on your leadership style (15 min)

  1. Write down your natural approach to decision-making: collaborative, directive, or mixed.

  2. Identify one recent situation where you felt your style worked well.

  3. Identify one situation where it caused tension or confusion.

  4. List three questions you can ask your manager or team to clarify expectations.

  5. Commit to trying one new leadership behavior this week — such as inviting input or giving direct feedback.

This exercise builds self-awareness and sets you up for growth.

Test yourself: Leadership style in a new team

// learn the judgment

You are a newly promoted manager at a Bangalore-based SaaS startup. Your team is diverse, with members from different cultural backgrounds and varying preferences for communication. You notice some team members are hesitant to speak up in meetings, and deadlines are slipping. Your boss expects quick delivery but also values team harmony.

The call: How do you approach leading this team to improve communication and execution without micromanaging?

Your reasoning:

// practice

You are a newly promoted manager at a Bangalore-based SaaS startup. Your team is diverse, with members from different cultural backgrounds and varying preferences for communication. You notice some team members are hesitant to speak up in meetings, and deadlines are slipping. Your boss expects quick delivery but also values team harmony.

Your task: How do you approach leading this team to improve communication and execution without micromanaging?

your reasoning:

0 chars (min 80)

From the Field: Leadership authenticity

India's diversity means you will work with people from very different backgrounds and communication styles.

Consider these practical tips:

  • When giving feedback, use the "feedback sandwich": positive — area for improvement — positive.

  • Pay attention to non-verbal cues. Silence may mean disagreement or confusion.

  • Build relationships beyond work tasks — casual chats, shared meals, or celebrations help build trust.

  • Adjust your scheduling expectations — flexible-time is common. Plan for interruptions but keep focus on priorities.

  • When making decisions, clarify whether you expect consensus or top-down alignment.

These nuances matter for your team's cohesion and performance.

Meeting Scene: Cross-cultural team sync

// scene:

Weekly product sync at a fast-growing Indian startup

You (PM): “Let's go around and share any blockers. Anjali, would you like to start?”

Anjali (Engineer): “I have some concerns about the API integration timeline.”

You (PM): “Thanks for sharing. Rahul, do you see any dependencies there?”

Rahul (Engineer): “Yes, we need updated specs from design.”

You (PM): “Let's set a joint session tomorrow to clarify specs. Any other blockers?”

Neha (Designer): “No blockers from my side, but I appreciate the clear communication.”

The open dialogue and inclusive approach helps the team align and trust each other.

// tension:

Building trust and clarity across functions

Where to go next