Customer Success Champion
Wire customer success into your product loop so growth scales without the churn that usually follows it. Practical patterns for engagement, retention, and the metrics that actually predict expansion.
Lessons
Section A-Customer Success Champion
01Customer Success Champion7 minSDR Fundamentals
02Sales Personality & Sales Goals5 min03Introduction to Sales & Active Listening Skills5 min04Sales Personality & Sales Goals6 min05Pre-Sales Preparation & Customer Connect7 min06Customer Meeting & Presentation Skills7 min07Questioning Skills & Objection Handling7 min08Active Listening6 min09Buyer Persona7 min10Call Script7 min11Cold Call6 min12Hunter, Qualifier, Closer: The Sales Roles That Drive Deals6 min13Ideal Customer Profile6 min14Myth Busters: Sales Myths That Hold You Back5 min15Need Analysis6 min16Objection Handling6 min17Perception Management over Phone Call7 min18Managing Conflicts and Objections in Product Management5 min19Sales Ethics5 min20Sales Funnel7 min21Sales Plan7 min22Script Construction6 min23Sales Development Representative Introduction6 min24Self Realization in Sales5 min25Welcome to Pragmatic Leaders5 min